Disclaimer
The information provided on this website and within any associated communications from Ulzain General Trading LLC is intended solely for the purpose of providing guidance on our products, services, and policies. By accessing and using our website, placing an order, or engaging with us through electronic means, you agree to the following terms and conditions:
Accuracy and Availability:
While we strive to keep all information accurate and up-to-date, we cannot guarantee that all product details, pricing, availability, and other content on our website will always be error-free or current. We reserve the right to correct any inaccuracies, update information, or modify product offerings at any time without prior notice.
Product Descriptions:
We make every effort to display products, including colours and packaging, as accurately as possible. However, due to variations in monitors and screens, the actual product may vary slightly from what is shown.
Liability:
Ulzain General Trading LLC is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, the purchase of our products, or any delay or inability to use our services. This includes, but is not limited to, loss of profits, business interruption, or loss of data, even if we have been advised of the possibility of such damages.
Order Fulfilment:
All orders are subject to availability. If an item you have ordered is not available, we will notify you as soon as possible and either offer an alternative or issue a refund. We do not guarantee that all products shown on our website will be in stock or available for purchase at all times.
Delivery:
We aim to dispatch orders promptly and provide estimated delivery times based on current availability and shipping schedules. However, we cannot be held responsible for delays caused by circumstances beyond our control, including but not limited to customs clearance, transportation disruptions, or natural disasters.
International Orders:
For orders shipped outside the United Arab Emirates, the recipient is responsible for complying with local laws and regulations, as well as paying any applicable import duties and taxes. Ulzain General Trading LLC is not liable for any delays or issues related to customs processing or non-compliance with local laws.
Returns and Refunds:
Our return policy allows for the return of eligible products within 15 days of receipt, provided they meet the condition requirements. Ulzain General Trading LLC reserves the right to refuse returns that do not comply with our policy. Refunds are processed within 7-14 business days after return approval, but additional time may be required by your bank or credit card provider.
Exchanges and Cancellations:
We do not offer direct exchanges. If you wish to exchange an item, you must return the original item and place a new order. Orders can be cancelled prior to dispatch. Once an order has been shipped, it cannot be cancelled but may be returned in accordance with our return policy.
Legal Compliance:
By using our website or purchasing products from us, you agree to comply with all applicable laws and regulations in the jurisdiction where the products will be received. Ulzain General Trading LLC is not responsible for any non-compliance by the customer with these laws.
Governing Law:
These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
Modification of Terms:
We may update these terms and conditions at any time by posting the revised terms on our website. Your continued use of the website or purchase of products following any changes indicates your acceptance of the new terms.
Severability:
If any part of these terms and conditions is deemed invalid or unenforceable by a court, the remaining terms will remain in full effect.
Third-Party Rights:
These terms and conditions do not confer any rights or remedies to any third party.
Restricted Countries:
We do not provide products or services to OFAC-sanctioned countries, following UAE laws.
For any questions, concerns, or complaints, please contact us at info@wordpress-1615160-6360528.cloudwaysapps.com.